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Tipping: To complain or not to complain… Or to post on social media

What are the major differences between tipping in America and tipping in the U.K.?

Frank Laino has been working in European hotels since he was a teenager. The British-Italian dual citizen started working alongside his uncles at the Hotel San Pietro in Positano, then moved back home to London, where he worked his way up before landing at The Stafford, where

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