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Post COVID-19 Business Travel Guidance

The Continental Travel Group understands that traveling again for business in this new environment requires even greater support from your travel counselor. We are here to make sure that you have all the information and support you need in order to travel with confidence when you are ready to do so. The Continental Travel Group is here to support safety in travel and ensure your security and comfort through critical supplier partnerships. We remain available to ensure you get all the information and advice you need when considering, booking, or embarking on travel.

Make sure you have contact details for:  


  • Your Travel Manager, H.R. Department, Line Manager including any “out-of-hours” numbers  
  • Good Travel Management Office number Continental Travel Group Out of Hours contact number  
  • Emergency contact details for family and/or friends  
  • Contact details for the people/organisation you are visiting at your destination  
  • Pack PPE, (Facemask, gloves etc.) sanitiser, wipes etc.  
  • Make sure you are aware of the check-in time for any flights. Airlines may want you to check-in much earlier than they previously would have.  
  • Check-in Online if possible  Make sure you carry your own pen to sign any travel documentation such as hotel check-in form, car rental agreement etc.  
  • Take a pair of socks or slippers to wear in the hotel room.

We advise on:

        • Flight loads
        • Country and stated covid requirements
        • Quarantines upon arrival and return
        • Fares that allow changes and cancellations
        • Hotel & Rental car policies

Travelling by Air

  • DO NOT travel if you are feeling under the weather. Many airports and airlines are implementing temperature checks at various stages before boarding. 
  • If you “fail” any of these checks then you will not be permitted to travel.  If possible, drive to the airport, using your own vehicle or hire car, rather than travelling by public transport  
  • Aim to get to the airport earlier than you normally would in anticipation for longer queues for entry to the car parks, terminals, check-in desks, security etc.  
  • Make sure you have a Facemask as this will be a mandatory requirement for the majority of airlines  
  • Take some food on-board as airlines will probably not be serving food in-flight for the time being. Listen carefully for airport and airline announcements

When staying at a Hotel

  • Do NOT travel if you are feeling under the weather. Many hotels are implementing temperature checks on entry to the hotel. If you “fail” any such check then you will not be permitted to enter the hotel.  
  • The hotel may contact you before your stay to conduct a pre-arrival registration to reduce face-to-face contact on checking in.  
  • If you can check-in online, then do so  
  • Avoid sharing an elevator with another guest or member of hotel staff 
  • Even though they might be open it is advisable to avoid communal areas such as Pools, Gyms and Business Centres.

When hiring a car

  • Allow for more time when collecting your Car. Shuttle buses from airport terminals to Car Rental offices will be subject to social distancing rules and therefore unable to carry as many passengers as normal.
  • Don’t be afraid to check that your hire car has been fully cleaned, inside and out, and disinfected. If it hasn’t then, refuse the car offered and request an alternative.
  • Do not share the car with anyone else.

All travel providers are now introducing new hygiene and cleanliness measures to give people the confidence to travel again.

Safety of travellers and their staff is always their top priority and whilst your first trip post Covid-19 will not as per it normally would have been, you can be sure that it will be as risk-free as possible. Continental Travel Group are in constant contact with all travel suppliers to monitor their response to Covid-19 and it’s our job as your Travel Management Company to provide as much information as you or your travellers need to travel safely and with confidence.

For more best practice advice on business travel management, subscribe to our covid 19 blog. For more help and advice on managing business travel, download our latest free resources: