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Travel agent—it’s a job that seems to have gone the way of the television repairman or switchboard operator. Butwe are different—more aptly we design travel —with resources far beyond the basics of organizing flights, lodging, and tours. We produce trips that you can’t just book online, trips for travelers, not tourists. And discerning travelers, at that.

What are the major differences between tipping in America and tipping in the U.K.? Frank Laino has been working in European hotels since he was a teenager. The British-Italian dual citizen started working alongside his uncles at the Hotel San Pietro in Positano, then moved back home to London, where he worked his way up before landing at The Stafford, where